FAQ

What do I do if there is shipping damage?

  1. Don't sign the Delivery Receipt if you notice the shipping damage.
  2. If you do sign it, sign it with mention of the damage.
  3. What you do may determine how helpful the shipping companies will be.
  4. Contact your distributor or L&L Kilns immediately. DELAYS IN REPORTING CAN DISQUALIFY A DAMAGE CLAIM.
  5. Click here for more information.