Freight and Handling Charges for Parts

How we ship

  1. We ship small parts by UPS or Federal Express and occassionally by Parcel Post.
  2. We choose the best one your area based on our experience and cost.
  3. In general, packages going west of the Mississippi go by Federal Express Express Saver, and east of the Mississippi go by UPS Ground.
  4. Large orders of shelves and tops and bottoms go out by common carrier motor freight.
  5. See Export Shipments for details on shipments outside the USA.

Shipments & Delivery

  1. You can specify Next Day or Second Day Air. All extra charges will be passed on to the customer at cost.
  2. Most parts ship a day or two after they are ordered as long as they are in stock. (See more)
  3. If not specified the parts will ship out regular UPS Ground Service or Express Saver Package (Federal Express).

Shipping Rates

  1. UPS charges or Federal Express charges are at scale rate. (We don't add anything to the cost except for our handling costs.)
  2. It is very difficult to estimate shipping rates ahead of time because the final package size and weight is unknown. Any estimates offered are not final. If a  absolute number is needed for a customer purchase order then a high estimate will be given and there will be no refund if the final shipping cost is lower.

More Information on UPS Services & Rates

  1. Click here for the types of services and rates for UPS.
  2. Note: Not all services may be available in your zip code.
  3. Services and Transit Times for UPS ground. (Type in 08085 for zip code)

More Information on FedEx Services & Rates

  1. Click here for the types of services and rates for FedEx.
  2. Note: Not all services may be available in your zip code.
  3. Services and Transit Times for FedEx ground. (Type in 08085 for zip code)

Insurance

  1. Insurance charges at cost are automatically added when the value exceeds $100.0

There are five categories of handling and carton charges

Special wood crate $75

  1. Rectangular DaVinci Tops, Bottoms and Sections in any quantity or combination.
  2. X3200 Square DaVinci Tops, Bottoms and Sections in any quantity or combination.
  3. Carton Charge is per carton.
  4. (Note that X2300 and X2800 Square DaVinci tops, bottoms and rings can go in a standard skidded carton - see below for pricing).

Special Note for Export Crates

  1. We have to add an extra fee when we crate with heat-treated ISPM lumber, which is required in for most countries. The fee will be based on our cost for each specific situation. It can cost up from several hundred dollars up to $1000 or more. We try to use plastic skids and container shipping when possible to avoid these charges.
  2. Quotes are available upon taking an order.

Skidded Carton (50 LBS/23 KG or more): $40

Typical Items:

  1. Items that are typically 50 lbs or more or are very fragile.
  2. Kiln Sections (for 8 sided kilns and above).
  3. Tops and bottoms (for 8 sided kilns and above).
  4. Square X2300 and X2800 DaVinci Tops, Bottoms and Sections.
  5. All Shelf Kits (for 8 sided kilns and above).
  6. Carton Charge is per carton.
  7. We may ship some items that by common carrier that theoretically could ship by UPS or FedEx but, in our experience, we believe are best shipped by common carrier.

Large boxes shipping by UPS or FedEx (20 LBS/9 KG or more): $15

Typical Items:

  1. e18S, e18T, J18/J18X & Doll Shelf Kits.
  2. e18, J18 Kiln section & e18, J18 & Doll Tops & Bottoms.
  3. Multiple shelves that don’t need a skid (2-3 shelves per box limit).
  4. Vent Systems.
  5. Large orders of parts that need careful packing and separation.
  6. Stands.
  7. Control Panels.
  8. Spring-Hinges.

Medium Sized Boxes (3 LBS/1.5 KG to 20 LBS/9 KG): $7

Typical Items:

  1. Parts Orders with more than 3 items.
  2. Element Sets (6 or more elements).
  3. Bricks (any number).
  4. Multiple Element Holders (10 or more).
  5. Kiln Sitters.
  6. Single Shelves or even two small shelves.
  7. Post Kits (by themselves).
  8. Hinge Parts for J18-J245.
  9. Brick Repair Kit.

Small Packages (Less than 3 LBS/1.5 KG): $4

Typical Items:

  1. Parts orders with 1 to 3 small items.
  2. Switches.
  3. Fuses.
  4. Controls.
  5. Most Electrical Parts.
  6. Sitter Tube Assemblies.
  7. Single Peephole Plugs.
  8. Screw Sets.

Effective Date

August 1, 2010