Ordering
Kilns are not returnable. However, L&L does have a very generous policy if you order the wrong voltage.
Issues to think about if you are buying direct.
These are standard lead times for kiln orders.
The L&L Kiln website does not support eCommerce at this time.
Most parts ship within 2 days. Some are special make or order.
What to do if you get the wrong parts.
The best place to buy a kiln depends of a number a factors.
Prices & Payment Terms
All pricing on the web site is effective as soon as it is posted.
Payment accepted: Credit cards, debit cards, wire transfer, purchase orders (limited), checks.
Where we charge sales tax and when sales tax is exempt.
Specifications may change. All photographs on the web site might not be the latest product photos.
Legal Terms & Conditions of Sales
Shipping
All the issues for shipments outside the United States.
What you need to know about packaging, insurance and rush charges.
How easy it is to set up L&L Kilns.
How we pack our kilns to prevent shipping damage.
What to do in the case of shipping damage.
Freight charges and methods. Shipping class. Extra Freight Services.
Service & Warranty
The Five-Year Warranty applies to School-Master and Renaissance Kilns with the One-touch Control
The is the warranty to applies to most L&L kilns.
How to get warranty service.
