Technical Support for L&L Kilns

To get technical support from L&L Kilns please send an email to service@hotkilns.com

Include in your email the following important information:

1. Your name.
2. Your organization name.
3. The Serial Number, Model Number and Voltage information from your Data Nameplate.
4. Your phone number and possible times to reach you during business hours.
5. A description of the problem you are having and anything you have done so far to troubleshoot it.
6. Send Photos!

You will get prompt, effective, and detailed expert answers. We are committed to answering service emails within one business day but normally they are answered far more quickly. If you need a phone call we can help you better if we have this information before we call.

Note about element resistance values: You can find the proper ohms for your elements on your wiring diagram which comes with your instruction manual.

Warranty Policy.