Are Kilns Returnable?

Our Policy

  1. Each kiln is configured and built to order.
  2. Kilns are not returnable.

Be a Smart Shopper!

  1. We try hard to make your choice easy by providing as much information as possible, but we ask that you make a careful choice.
  2. Always feel free to contact us prior to your purchase to make sure all your questions are answered.
  3. Most customers realize what a big purchase they are making, so we make sure we go out of our way to be helpful.

What to do If you order the wrong voltage elements

  1. Please check your voltage and fuse or breaker size carefully before you order.
  2. See this for further information on how we help you if this happens.

Effective Date

August 1, 2010